Service comparison
11x vs. OpenAI
11x vs. OpenAI: uptime, incident frequency and resolution times, head-to-head.
Last 90 days · 106 incidents total · From each provider's official status page
Service comparison
11x vs. OpenAI: uptime, incident frequency and resolution times, head-to-head.
Last 90 days · 106 incidents total · From each provider's official status page
Head-to-head
11x
11x.ai
90-day uptime
97.01%
Incidents (90d)
1
0 major · 1 minor
Median resolution
64h 37m
Longest incident
64h 37m
OpenAI
openai.com
90-day uptime
79.11%
Incidents (90d)
105
10 major · 95 minor
Median resolution
1h 35m
Longest incident
70h 39m
Uptime over time
| Window | 11x | OpenAI | Δ |
|---|---|---|---|
| Last 24 hours |
|
|
+2.92 pp |
| Last 7 days |
|
|
+32.33 pp |
| Last 30 days |
|
|
+30.26 pp |
| Last 90 days |
|
|
+17.90 pp |
Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (11x minus OpenAI). Higher is better.
Incidents 90-day
11x
1 total
Median resolution
64h 37m
Longest incident
64h 37m
OpenAI
105 total
Median resolution
1h 35m
Longest incident
70h 39m
Recent activity
11x
Widespread_member_delete
2d 16h 37m
Platform is slow
7h 43m
Unstable Salesforce integration
23h 17m
Alice dashboard is down
20m
campaign is not loading
46m
OpenAI
File Download errors
42m
Widespread feature degradation
2h 26m
Delayed Costs data in the Compliance API
1d 17h 44m
Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst
40m
Degraded performance in Codex and ChatGPT Work
2h 47m
Bottom line
11x wins11x posted 97.01% vs. 79.11% for OpenAI (Δ +17.90 pp). Incidents: 1 vs. 105 (-104).
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