Service comparison

11x vs. OpenAI

11x vs. OpenAI: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 106 incidents total · From each provider's official status page

Head-to-head

90-day summary

Uptime over time

Availability across windows

Window 11x OpenAI Δ
Last 24 hours
100.00%
97.08%
+2.92 pp
Last 7 days
100.00%
67.67%
+32.33 pp
Last 30 days
100.00%
69.74%
+30.26 pp
Last 90 days
97.01%
79.11%
+17.90 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (11x minus OpenAI). Higher is better.

Incidents 90-day

Severity breakdown

  • 11x

    1 total

    0 major 1 minor
    • Median resolution

      64h 37m

    • Longest incident

      64h 37m

  • OpenAI

    105 total

    10 major 95 minor
    • Median resolution

      1h 35m

    • Longest incident

      70h 39m

Recent activity

Last 5 incidents, side-by-side

  • 11x logo

    11x

    • Aug 31

      Widespread_member_delete

      2d 16h 37m

      Minor
    • Jul 1

      Platform is slow

      7h 43m

      Minor
    • Jun 23

      Unstable Salesforce integration

      23h 17m

      Minor
    • Apr 16

      Alice dashboard is down

      20m

      Major
    • Mar 19

      campaign is not loading

      46m

      Minor
  • OpenAI logo

    OpenAI

    • Oct 19

      File Download errors

      42m

      Minor
    • Oct 15

      Widespread feature degradation

      2h 26m

      Major
    • Oct 14

      Delayed Costs data in the Compliance API

      1d 17h 44m

      Minor
    • Oct 14

      Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst

      40m

      Minor
    • Oct 14

      Degraded performance in Codex and ChatGPT Work

      2h 47m

      Minor

Bottom line

11x wins

11x edges out on 90-day uptime.

11x posted 97.01% vs. 79.11% for OpenAI (Δ +17.90 pp). Incidents: 1 vs. 105 (-104).

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