Service comparison

11x vs. OpenAI

11x vs. OpenAI — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 97 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

11x

11x.ai

Online
- 90-day uptime
  
  95.57%
- Incidents (90d)
  
  3
  
  0 major · 3 minor
- Median resolution
  
  23h 17m
- Longest outage
  
  64h 37m
View status page →
OpenAI

openai.com

Online
- 90-day uptime
  
  71.13%
- Incidents (90d)
  
  94
  
  13 major · 81 minor
- Median resolution
  
  1h 52m
- Longest outage
  
  238h 32m
View status page →

Uptime over time

Availability across windows

Window	11x	OpenAI	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	84.91%	+15.09 pp
Last 30 days	91.03%	86.05%	+4.98 pp
Last 90 days	95.57%	71.13%	+24.44 pp

Δ is percentage-point difference (11x minus OpenAI). Higher is better.

Incidents 90-day

Severity breakdown

11x

3 total

0 major 3 minor
- Median resolution
  
  23h 17m
- Longest outage
  
  64h 37m
OpenAI

94 total

13 major 81 minor
- Median resolution
  
  1h 52m
- Longest outage
  
  238h 32m

Recent activity

Last 5 incidents, side-by-side

11x
- Aug 31
  
  Widespread_member_delete
  
  2d 16h 37m
  
  Minor
- Jul 1
  
  Platform is slow
  
  7h 43m
  
  Minor
- Jun 23
  
  Unstable Salesforce integration
  
  23h 17m
  
  Minor
- Apr 16
  
  Alice dashboard is down
  
  20m
  
  Major
- Mar 19
  
  campaign is not loading
  
  46m
  
  Minor
View all incidents →
OpenAI
- Sep 18
  
  SSO sign-in and SCIM provisioning issues
  
  18m
  
  Minor
- Sep 18
  
  Overbilling for OpenAI-hosted containers in the Agent API
  
  9h 22m
  
  Minor
- Sep 18
  
  Delayed support responses
  
  3h 33m
  
  Minor
- Sep 17
  
  We are seeing elevated error rates across API models
  
  21m
  
  Minor
- Sep 17
  
  Elevated errors affecting ChatGPT Work mode
  
  1h 21m
  
  Major
View all incidents →

Bottom line

11x wins

11x edges out on 90-day uptime.

11x posted 95.57% vs. 71.13% for OpenAI (Δ +24.44 pp). Incidents: 3 vs. 94 (-91).

Also compare

Other 11x comparisons

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