Service comparison

1E vs. Acquia

1E vs. Acquia — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 25 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

1E

1e.com

Online
- 90-day uptime
  
  90.45%
- Incidents (90d)
  
  6
  
  4 major · 2 minor
- Median resolution
  
  4h 1m
- Longest outage
  
  119h 26m
View status page →
Acquia

acquia.com

Online
- 90-day uptime
  
  93.98%
- Incidents (90d)
  
  19
  
  9 major · 10 minor
- Median resolution
  
  2h 46m
- Longest outage
  
  48h 48m
View status page →

Uptime over time

Availability across windows

Window	1E	Acquia	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	100.00%	0.00 pp
Last 30 days	99.99%	92.45%	+7.54 pp
Last 90 days	90.45%	93.98%	-3.53 pp

Δ is percentage-point difference (1E minus Acquia). Higher is better.

Incidents 90-day

Severity breakdown

1E

6 total

4 major 2 minor
- Median resolution
  
  4h 1m
- Longest outage
  
  119h 26m
Acquia

19 total

9 major 10 minor
- Median resolution
  
  2h 46m
- Longest outage
  
  48h 48m

Recent activity

Last 5 incidents, side-by-side

1E
- Sep 1
  
  WestUS2 - Intermittent Login Issues
  
  < 1m
  
  Major
- Aug 27
  
  Major outage of TeamViewer services
  
  3m
  
  Major
- Aug 17
  
  Partial DNS Outage
  
  7h 39m
  
  Minor
- Jul 17
  
  DEX PLATFORM. Inventory Software pages not loading
  
  3d 6h 50m
  
  Major
- Jun 27
  
  DEX Platform licensing service. Affected environments are unable to retrieve licensing information,
  
  4d 23h 26m
  
  Major
View all incidents →
Acquia
- Sep 7
  
  Intermittent Pipeline Job Start Failures
  
  4h 1m
  
  Minor
- Sep 3
  
  Error rates for Acquia Task System
  
  2h 58m
  
  Major
- Sep 3
  
  Multiple customers are currently affected by what appears to be an outage impacting the Site Studio endpoint
  
  10h 35m
  
  Major
- Sep 3
  
  Degraded Performance - SearchStax Pulse Performance Graphs
  
  9h 37m
  
  Minor
- Sep 3
  
  Acquia DAM Service Outage
  
  1h 19m
  
  Major
View all incidents →

Bottom line

Acquia wins

Acquia edges out on 90-day uptime.

1E posted 90.45% vs. 93.98% for Acquia (Δ -3.53 pp). Incidents: 6 vs. 19 (-13).

Also compare

Other 1E comparisons

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