Service comparison

21st Century Mobile vs. Avaya

21st Century Mobile vs. Avaya: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 1 incident total · From each provider's official status page

Head-to-head

90-day summary

Uptime over time

Availability across windows

Window 21st Century Mobile Avaya Δ
Last 24 hours
100.00%
100.00%
0.00 pp
Last 7 days
100.00%
100.00%
0.00 pp
Last 30 days
99.59%
100.00%
-0.41 pp
Last 90 days
99.86%
100.00%
-0.14 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (21st Century Mobile minus Avaya). Higher is better.

Incidents 90-day

Severity breakdown

  • 21st Century Mobile

    1 total

    0 major 1 minor
    • Median resolution

      2h 55m

    • Longest incident

      2h 55m

  • Avaya

    0 total

    0 major 0 minor
    • Median resolution

      —

    • Longest incident

      —

Recent activity

Last 5 incidents, side-by-side

  • 21st Century Mobile logo

    21st Century Mobile

    • Sep 29

      Messaging platform (myMSP) delivery delays

      2h 55m

      Minor
    • Nov 29, 2024

      Delivery Issue Tele2 & Telenor (Sweden)

      < 1m

      Minor
    • Mar 10, 2024

      Messaging platform (myMSP) delivery delays

      < 1m

      Major
    • Feb 14, 2024

      Messaging platform (myMSP) delivery delays

      1h 19m

      Minor
    • May 10, 2022

      Messaging platform (myMSP) delivery delays

      32m

      Minor
  • Avaya logo

    Avaya

    • Apr 23

      Prod-NA Datacenter — Historical reporting not loading data

      3h 49m

      Major
    • Mar 26

      AX Public | Agents Unable to Handle Interactions | Prod-UK Data Center

      22h

      Major
    • Mar 19

      Prod-NA: Historical reporting is not showing up data

      14h 28m

      Minor
    • Mar 17

      Prod-NA : Workspaces agent not able to "Go Ready" state

      11h 37m

      Minor
    • Feb 26

      Prod-UK : Ongoing instability with AXP Customer Journey

      19d 1h 21m

      Minor

Bottom line

Avaya wins

Avaya edges out on 90-day uptime.

21st Century Mobile posted 99.86% vs. 100.00% for Avaya (Δ -0.14 pp). Incidents: 1 vs. 0 (+1).

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