Service comparison

Acquired vs. Akua

Acquired vs. Akua: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 17 incidents total · From each provider's official status page

Head-to-head

90-day summary

Uptime over time

Availability across windows

Window Acquired Akua Δ
Last 24 hours
100.00%
100.00%
0.00 pp
Last 7 days
100.00%
93.02%
+6.98 pp
Last 30 days
99.96%
98.30%
+1.66 pp
Last 90 days
98.35%
99.10%
-0.75 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Acquired minus Akua). Higher is better.

Incidents 90-day

Severity breakdown

  • Acquired

    11 total

    3 major 8 minor
    • Median resolution

      1h 19m

    • Longest incident

      15h 6m

  • Akua

    6 total

    5 major 1 minor
    • Median resolution

      1h 43m

    • Longest incident

      11h 44m

Recent activity

Last 5 incidents, side-by-side

  • Acquired logo

    Acquired

    • Sep 11

      Elevated Declined Transactions

      19m

      Minor
    • Sep 4

      We are currently investigating elevated failure rates affecting card payments

      1h 19m

      Minor
    • Sep 3

      3DS & Network Token Issue With Mastercard Transactions

      15h 6m

      Minor
    • Aug 27

      Degraded card processing via Trust Payments

      4h 30m

      Minor
    • Aug 18

      Intermittent 3DS issues

      41m

      Minor
  • Akua logo

    Akua

    • Oct 7

      Partial outage in Authorizations

      1h 58m

      Major
    • Oct 1

      Visa clearing degraded performance

      11h 44m

      Minor
    • Sep 27

      Partial outage in Mastercard rail

      32m

      Major
    • Aug 15

      Mastercard Outage

      1h 29m

      Major
    • Aug 13

      Payments page

      17m

      Major

Bottom line

Akua wins

Akua edges out on 90-day uptime.

Acquired posted 98.35% vs. 99.10% for Akua (Δ -0.75 pp). Incidents: 11 vs. 6 (+5).

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