Service comparison

Acquired vs. Alma

Acquired vs. Alma: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 12 incidents total · From each provider's official status page

Head-to-head

90-day summary

Acquired

acquired.com

Online
- 90-day uptime
  
  98.35%
- Incidents (90d)
  
  11
  
  3 major · 8 minor
- Median resolution
  
  1h 19m
- Longest incident
  
  15h 6m
View status page →
Alma

getalma.eu

Online
- 90-day uptime
  
  99.99%
- Incidents (90d)
  
  1
  
  1 major · 0 minor
- Median resolution
  
  10m
- Longest incident
  
  10m
View status page →

Uptime over time

Availability across windows

Window	Acquired	Alma	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	100.00%	0.00 pp
Last 30 days	99.96%	100.00%	-0.04 pp
Last 90 days	98.35%	99.99%	-1.64 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Acquired minus Alma). Higher is better.

Incidents 90-day

Severity breakdown

Acquired

11 total

3 major 8 minor
- Median resolution
  
  1h 19m
- Longest incident
  
  15h 6m
Alma

1 total

1 major 0 minor
- Median resolution
  
  10m
- Longest incident
  
  10m

Recent activity

Last 5 incidents, side-by-side

Acquired
- Sep 11
  
  Elevated Declined Transactions
  
  19m
  
  Minor
- Sep 4
  
  We are currently investigating elevated failure rates affecting card payments
  
  1h 19m
  
  Minor
- Sep 3
  
  3DS & Network Token Issue With Mastercard Transactions
  
  15h 6m
  
  Minor
- Aug 27
  
  Degraded card processing via Trust Payments
  
  4h 30m
  
  Minor
- Aug 18
  
  Intermittent 3DS issues
  
  41m
  
  Minor
View all incidents →
Alma
- Jul 22
  
  Payment creation issue for Adyen Terminals
  
  10m
  
  Major
- Jun 24
  
  We are experiencing issues with Shopify
  
  28m
  
  Minor
- Jun 10
  
  Partial outage
  
  6m
  
  Major
- Mar 2
  
  Payment 3DS errors
  
  1h 53m
  
  Major
- Feb 27
  
  General unavailability of our services
  
  25m
  
  Major
View all incidents →