Service comparison

Acquired vs. Alma

Acquired vs. Alma: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 10 incidents total · From each provider's official status page

Head-to-head

90-day summary

Acquired

acquired.com

Ongoing incident
- 90-day uptime
  
  97.58%
- Incidents (90d)
  
  10
  
  1 major · 9 minor
- Median resolution
  
  2h 59m
- Longest incident
  
  19h 24m
View status page →
Alma

getalma.eu

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  0
  
  0 major · 0 minor
- Median resolution
  
  —
- Longest incident
  
  —
View status page →

Uptime over time

Availability across windows

Window	Acquired	Alma	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	100.00%	0.00 pp
Last 30 days	96.01%	100.00%	-3.99 pp
Last 90 days	97.58%	100.00%	-2.42 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Acquired minus Alma). Higher is better.

Incidents 90-day

Severity breakdown

Acquired

10 total

1 major 9 minor
- Median resolution
  
  2h 59m
- Longest incident
  
  19h 24m
Alma

0 total

0 major 0 minor
- Median resolution
  
  —
- Longest incident
  
  —

Recent activity

Last 5 incidents, side-by-side

Acquired
- Oct 22
  
  Confirmation of Payee: elevated error rates
  
  Ongoing
  
  Minor
- Oct 20
  
  Partial Service Degradation
  
  9h 20m
  
  Minor
- Oct 12
  
  Cashflows - Visa Processing Issue
  
  19h 24m
  
  Minor
- Sep 11
  
  Elevated Declined Transactions
  
  19m
  
  Minor
- Sep 4
  
  We are currently investigating elevated failure rates affecting card payments
  
  1h 19m
  
  Minor
View all incidents →
Alma
- Jul 22
  
  Payment creation issue for Adyen Terminals
  
  10m
  
  Major
- Jun 24
  
  We are experiencing issues with Shopify
  
  28m
  
  Minor
- Jun 10
  
  Partial outage
  
  6m
  
  Major
- Mar 2
  
  Payment 3DS errors
  
  1h 53m
  
  Major
- Feb 27
  
  General unavailability of our services
  
  25m
  
  Major
View all incidents →