Service comparison

Acquired vs. Alternative Payments

Acquired vs. Alternative Payments: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 11 incidents total · From each provider's official status page

Head-to-head

90-day summary

Uptime over time

Availability across windows

Window Acquired Alternative Payments Δ
Last 24 hours
100.00%
100.00%
0.00 pp
Last 7 days
100.00%
100.00%
0.00 pp
Last 30 days
99.96%
100.00%
-0.04 pp
Last 90 days
98.35%
100.00%
-1.65 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Acquired minus Alternative Payments). Higher is better.

Incidents 90-day

Severity breakdown

  • Acquired

    11 total

    3 major 8 minor
    • Median resolution

      1h 19m

    • Longest incident

      15h 6m

  • Alternative Payments

    0 total

    0 major 0 minor
    • Median resolution

      —

    • Longest incident

      —

Recent activity

Last 5 incidents, side-by-side

  • Acquired logo

    Acquired

    • Sep 11

      Elevated Declined Transactions

      19m

      Minor
    • Sep 4

      We are currently investigating elevated failure rates affecting card payments

      1h 19m

      Minor
    • Sep 3

      3DS & Network Token Issue With Mastercard Transactions

      15h 6m

      Minor
    • Aug 27

      Degraded card processing via Trust Payments

      4h 30m

      Minor
    • Aug 18

      Intermittent 3DS issues

      41m

      Minor
  • Alternative Payments logo

    Alternative Payments

    • Dec 24, 2020

      Degraded Performance

      22h 11m

      Minor
    • Dec 23, 2020

      Degraded Performance

      4h 22m

      Minor
    • Oct 5, 2020

      Webhook service degraded performance

      33m

      Minor
    • Sep 14, 2020

      Payment Options Disruption

      7m

      Major
    • Aug 17, 2020

      API Downtime

      < 1m

      Major

Bottom line

Alternative Payments wins

Alternative Payments edges out on 90-day uptime.

Acquired posted 98.35% vs. 100.00% for Alternative Payments (Δ -1.65 pp). Incidents: 11 vs. 0 (+11).

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