Service comparison

Acquired vs. Square

Acquired vs. Square — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 24 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Acquired

acquired.com

Online
- 90-day uptime
  
  98.35%
- Incidents (90d)
  
  11
  
  3 major · 8 minor
- Median resolution
  
  1h 19m
- Longest outage
  
  15h 6m
View status page →
Square

issquareup.com

Online
- 90-day uptime
  
  83.22%
- Incidents (90d)
  
  13
  
  0 major · 13 minor
- Median resolution
  
  1h 6m
- Longest outage
  
  169h 12m
View status page →

Uptime over time

Availability across windows

Window	Acquired	Square	Δ
Last 24 hours	100.00%	97.64%	+2.36 pp
Last 7 days	99.81%	98.90%	+0.91 pp
Last 30 days	97.23%	99.50%	-2.27 pp
Last 90 days	98.35%	83.22%	+15.13 pp

Δ is percentage-point difference (Acquired minus Square). Higher is better.

Incidents 90-day

Severity breakdown

Acquired

11 total

3 major 8 minor
- Median resolution
  
  1h 19m
- Longest outage
  
  15h 6m
Square

13 total

0 major 13 minor
- Median resolution
  
  1h 6m
- Longest outage
  
  169h 12m

Recent activity

Last 5 incidents, side-by-side

Acquired
- Sep 11
  
  Elevated Declined Transactions
  
  19m
  
  Minor
- Sep 4
  
  We are currently investigating elevated failure rates affecting card payments
  
  1h 19m
  
  Minor
- Sep 3
  
  3DS & Network Token Issue With Mastercard Transactions
  
  15h 6m
  
  Minor
- Aug 27
  
  Degraded card processing via Trust Payments
  
  4h 30m
  
  Minor
- Aug 18
  
  Intermittent 3DS issues
  
  41m
  
  Minor
View all incidents →
Square
- Sep 16
  
  Service Disruption
  
  34m
  
  Minor
- Sep 14
  
  Service Disruption
  
  1h 1m
  
  Minor
- Sep 10
  
  Payments Disruption
  
  16m
  
  Minor
- Aug 24
  
  Service Disruption
  
  16m
  
  Minor
- Aug 18
  
  Chat Support Outage
  
  2h 3m
  
  Minor
View all incidents →

Bottom line

Acquired wins

Acquired edges out on 90-day uptime.

Acquired posted 98.35% vs. 83.22% for Square (Δ +15.13 pp). Incidents: 11 vs. 13 (-2).

Also compare

Other Acquired comparisons

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