Service comparison

Acquired vs. Square

Acquired vs. Square: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 26 incidents total · From each provider's official status page

Head-to-head

90-day summary

Acquired

acquired.com

Ongoing incident
- 90-day uptime
  
  97.58%
- Incidents (90d)
  
  10
  
  1 major · 9 minor
- Median resolution
  
  2h 59m
- Longest incident
  
  19h 24m
View status page →
Square

issquareup.com

Online
- 90-day uptime
  
  89.02%
- Incidents (90d)
  
  16
  
  0 major · 16 minor
- Median resolution
  
  1h 24m
- Longest incident
  
  148h 56m
View status page →

Uptime over time

Availability across windows

Window	Acquired	Square	Δ
Last 24 hours	100.00%	96.94%	+3.06 pp
Last 7 days	100.00%	99.56%	+0.44 pp
Last 30 days	96.01%	98.72%	-2.71 pp
Last 90 days	97.58%	89.02%	+8.56 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Acquired minus Square). Higher is better.

Incidents 90-day

Severity breakdown

Acquired

10 total

1 major 9 minor
- Median resolution
  
  2h 59m
- Longest incident
  
  19h 24m
Square

16 total

0 major 16 minor
- Median resolution
  
  1h 24m
- Longest incident
  
  148h 56m

Recent activity

Last 5 incidents, side-by-side

Acquired
- Oct 22
  
  Confirmation of Payee: elevated error rates
  
  Ongoing
  
  Minor
- Oct 20
  
  Partial Service Degradation
  
  9h 20m
  
  Minor
- Oct 12
  
  Cashflows - Visa Processing Issue
  
  19h 24m
  
  Minor
- Sep 11
  
  Elevated Declined Transactions
  
  19m
  
  Minor
- Sep 4
  
  We are currently investigating elevated failure rates affecting card payments
  
  1h 19m
  
  Minor
View all incidents →
Square
- Oct 27
  
  Service Disruption
  
  44m
  
  Minor
- Oct 18
  
  Service Disruption
  
  2h 58m
  
  Minor
- Oct 7
  
  Service Disruption
  
  5h 32m
  
  Minor
- Sep 27
  
  Service Disruption
  
  1h 46m
  
  Minor
- Sep 24
  
  Service Disruption
  
  11m
  
  Minor
View all incidents →