Service comparison

Acquired vs. Square

Acquired vs. Square: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 28 incidents total · From each provider's official status page

Head-to-head

90-day summary

Acquired

acquired.com

Online
- 90-day uptime
  
  98.35%
- Incidents (90d)
  
  11
  
  3 major · 8 minor
- Median resolution
  
  1h 19m
- Longest incident
  
  15h 6m
View status page →
Square

issquareup.com

Ongoing incident
- 90-day uptime
  
  87.74%
- Incidents (90d)
  
  17
  
  0 major · 17 minor
- Median resolution
  
  1h 26m
- Longest incident
  
  148h 56m
View status page →

Uptime over time

Availability across windows

Window	Acquired	Square	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	100.00%	0.00 pp
Last 30 days	99.96%	89.50%	+10.46 pp
Last 90 days	98.35%	87.74%	+10.61 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Acquired minus Square). Higher is better.

Incidents 90-day

Severity breakdown

Acquired

11 total

3 major 8 minor
- Median resolution
  
  1h 19m
- Longest incident
  
  15h 6m
Square

17 total

0 major 17 minor
- Median resolution
  
  1h 26m
- Longest incident
  
  148h 56m

Recent activity

Last 5 incidents, side-by-side

Acquired
- Sep 11
  
  Elevated Declined Transactions
  
  19m
  
  Minor
- Sep 4
  
  We are currently investigating elevated failure rates affecting card payments
  
  1h 19m
  
  Minor
- Sep 3
  
  3DS & Network Token Issue With Mastercard Transactions
  
  15h 6m
  
  Minor
- Aug 27
  
  Degraded card processing via Trust Payments
  
  4h 30m
  
  Minor
- Aug 18
  
  Intermittent 3DS issues
  
  41m
  
  Minor
View all incidents →
Square
- Oct 7
  
  Service Disruption
  
  Ongoing
  
  Minor
- Sep 27
  
  Service Disruption
  
  1h 46m
  
  Minor
- Sep 24
  
  Service Disruption
  
  11m
  
  Minor
- Sep 24
  
  Service Disruption
  
  1m
  
  Minor
- Sep 21
  
  Service Disruption
  
  2d 4h 44m
  
  Minor
View all incidents →