Service comparison

AdRoll vs. Customer.io

AdRoll vs. Customer.io: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 10 incidents total · From each provider's official status page

Head-to-head

90-day summary

AdRoll

nextroll.com

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  0
  
  0 major · 0 minor
- Median resolution
  
  —
- Longest incident
  
  —
View status page →
Customer.io

customerio.com

Online
- 90-day uptime
  
  99.58%
- Incidents (90d)
  
  10
  
  2 major · 8 minor
- Median resolution
  
  37m
- Longest incident
  
  2h 26m
View status page →

Uptime over time

Availability across windows

Window	AdRoll	Customer.io	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	100.00%	0.00 pp
Last 30 days	100.00%	99.94%	+0.06 pp
Last 90 days	100.00%	99.58%	+0.42 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (AdRoll minus Customer.io). Higher is better.

Incidents 90-day

Severity breakdown

AdRoll

0 total

0 major 0 minor
- Median resolution
  
  —
- Longest incident
  
  —
Customer.io

10 total

2 major 8 minor
- Median resolution
  
  37m
- Longest incident
  
  2h 26m

Recent activity

Last 5 incidents, side-by-side

AdRoll
- Jun 16
  
  Engineering team is investigating an issue preventing ABM campaigns and Playbooks from spending
  
  5d 19h 35m
  
  Major
- Jun 8
  
  Engineering team is investigating an issue preventing campaigns that are targeting a list of zip codes from spending
  
  16h 40m
  
  Minor
- May 20
  
  Users are unable log into their AdRoll accounts due to SSO issues.
  
  1h 34m
  
  Major
- Apr 2
  
  Workflow reports are currently unavailable for downloading.
  
  36m
  
  Minor
- Feb 26
  
  Delays in processing reporting
  
  4h 26m
  
  Minor
View all incidents →
Customer.io
- Sep 19
  
  Some US customers may experience delays in message sending
  
  27m
  
  Minor
- Sep 4
  
  Reduced Deliverability to Microsoft-Hosted Email Addresses
  
  1h 19m
  
  Minor
- Sep 3
  
  Investigating issues with the Agent
  
  4m
  
  Minor
- Aug 5
  
  Customer.io UI is inaccessible
  
  26m
  
  Minor
- Aug 3
  
  Delays in processing and UI inaccessible for some customers in the US datacentre
  
  33m
  
  Minor
View all incidents →