Service comparison

Affinity vs. Blackbaud

Affinity vs. Blackbaud — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 59 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Affinity

affinity.co

Online
- 90-day uptime
  
  73.44%
- Incidents (90d)
  
  5
  
  0 major · 5 minor
- Median resolution
  
  40h 13m
- Longest outage
  
  550h 54m
View status page →
Blackbaud

blackbaud.com

Online
- 90-day uptime
  
  80.28%
- Incidents (90d)
  
  54
  
  7 major · 47 minor
- Median resolution
  
  1h 1m
- Longest outage
  
  144h 11m
View status page →

Uptime over time

Availability across windows

Window	Affinity	Blackbaud	Δ
Last 24 hours	100.00%	96.60%	+3.40 pp
Last 7 days	100.00%	98.03%	+1.97 pp
Last 30 days	99.86%	95.06%	+4.80 pp
Last 90 days	73.44%	80.28%	-6.84 pp

Δ is percentage-point difference (Affinity minus Blackbaud). Higher is better.

Incidents 90-day

Severity breakdown

Affinity

5 total

0 major 5 minor
- Median resolution
  
  40h 13m
- Longest outage
  
  550h 54m
Blackbaud

54 total

7 major 47 minor
- Median resolution
  
  1h 1m
- Longest outage
  
  144h 11m

Recent activity

Last 5 incidents, side-by-side

Affinity
- Sep 3
  
  Disruption with All Services
  
  1h 2m
  
  Minor
- Aug 11
  
  Disruption with Affinity Analytics
  
  < 1m
  
  Minor
- Jul 8
  
  Disruption with Affinity Analytics
  
  1d 16h 13m
  
  Minor
- Jun 30
  
  Authentication Issues with Windows Outlook Desktop App
  
  22d 22h 54m
  
  Minor
- Jun 29
  
  Disruption with Affinity API and CRM
  
  2d 18h 45m
  
  Minor
View all incidents →
Blackbaud
- Sep 17
  
  Active Issue Alert – Blackbaud.com - #000693572
  
  15m
  
  Major
- Sep 17
  
  Active Issue Alert – Financial Edge NXT - 000693538
  
  34m
  
  Minor
- Sep 16
  
  Active Issue Alert – Support - #000693232
  
  1h 27m
  
  Major
- Sep 15
  
  Active Issue Alert – Blackbaud Guided Fundraising - #000693042
  
  18m
  
  Major
- Sep 10
  
  Active Issue Alert - Payment Services - #000692576
  
  45m
  
  Minor
View all incidents →

Bottom line

Blackbaud wins

Blackbaud edges out on 90-day uptime.

Affinity posted 73.44% vs. 80.28% for Blackbaud (Δ -6.84 pp). Incidents: 5 vs. 54 (-49).

Also compare

Other Affinity comparisons

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