Service comparison

Affinity vs. CallPotential

Affinity vs. CallPotential: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 8 incidents total · From each provider's official status page

Head-to-head

90-day summary

Affinity

affinity.co

Online
- 90-day uptime
  
  99.95%
- Incidents (90d)
  
  2
  
  0 major · 2 minor
- Median resolution
  
  31m
- Longest incident
  
  1h 2m
View status page →
CallPotential

callpotential.com

Ongoing incident
- 90-day uptime
  
  88.95%
- Incidents (90d)
  
  6
  
  0 major · 6 minor
- Median resolution
  
  26h 6m
- Longest incident
  
  141h 11m
View status page →

Uptime over time

Availability across windows

Window	Affinity	CallPotential	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	93.61%	+6.39 pp
Last 30 days	100.00%	80.39%	+19.61 pp
Last 90 days	99.95%	88.95%	+11.00 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Affinity minus CallPotential). Higher is better.

Incidents 90-day

Severity breakdown

Affinity

2 total

0 major 2 minor
- Median resolution
  
  31m
- Longest incident
  
  1h 2m
CallPotential

6 total

0 major 6 minor
- Median resolution
  
  26h 6m
- Longest incident
  
  141h 11m

Recent activity

Last 5 incidents, side-by-side

Affinity
- Sep 3
  
  Disruption with All Services
  
  1h 2m
  
  Minor
- Aug 11
  
  Disruption with Affinity Analytics
  
  < 1m
  
  Minor
- Jul 8
  
  Disruption with Affinity Analytics
  
  1d 16h 13m
  
  Minor
- Jun 30
  
  Authentication Issues with Windows Outlook Desktop App
  
  22d 22h 54m
  
  Minor
- Jun 29
  
  Disruption with Affinity API and CRM
  
  2d 18h 45m
  
  Minor
View all incidents →
CallPotential
- Sep 30
  
  Receiving Socket Error when trying to access the V1 Thin Client
  
  1h 3m
  
  Minor
- Sep 29
  
  Merchandise at Move-In (Sitelink Integration)
  
  Ongoing
  
  Minor
- Sep 25
  
  SMS Delivery for Receipts and E-Sign Links
  
  5d 21h 11m
  
  Minor
- Sep 1
  
  Agent Dashboard Updates Delayed
  
  2d 22h 9m
  
  Minor
- Aug 28
  
  Agent Dashboard updates Delayed
  
  1d 2h 6m
  
  Minor
View all incidents →