Service comparison

Altium vs. Pencil

Altium vs. Pencil — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 4 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Altium

altium.com

Online
- 90-day uptime
  
  99.90%
- Incidents (90d)
  
  3
  
  1 major · 2 minor
- Median resolution
  
  20m
- Longest outage
  
  1h 46m
View status page →
Pencil

trypencil.com

Online
- 90-day uptime
  
  99.99%
- Incidents (90d)
  
  1
  
  1 major · 0 minor
- Median resolution
  
  18m
- Longest outage
  
  18m
View status page →

Uptime over time

Availability across windows

Window	Altium	Pencil	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	100.00%	0.00 pp
Last 30 days	100.00%	100.00%	0.00 pp
Last 90 days	99.90%	99.99%	-0.09 pp

Δ is percentage-point difference (Altium minus Pencil). Higher is better.

Incidents 90-day

Severity breakdown

Altium

3 total

1 major 2 minor
- Median resolution
  
  20m
- Longest outage
  
  1h 46m
Pencil

1 total

1 major 0 minor
- Median resolution
  
  18m
- Longest outage
  
  18m

Recent activity

Last 5 incidents, side-by-side

Altium
- Jul 20
  
  Supply chain might be inaccessible
  
  9m
  
  Minor
- Jun 24
  
  Incident with Projects Storage, Releases and Manufacturing, Design Review & Sharing on Web, Components and Supply Chain, MCAD CoDesigner
  
  20m
  
  Minor
- Jun 22
  
  Incident with User Identity
  
  1h 46m
  
  Major
- Jun 16
  
  Incident with Requirements Portal
  
  < 1m
  
  Major
- Jun 10
  
  Incident with Projects Storage, Components and Supply Chain
  
  < 1m
  
  Major
View all incidents →
Pencil
- Aug 3
  
  Login Issue on app.trypencil.com
  
  18m
  
  Major
- Jun 10
  
  Third-Party Tool Issues
  
  37m
  
  Minor
- Jun 4
  
  Rate limit issues with the following models:
  
  5d 13m
  
  Minor
- May 28
  
  Workflow Feature Incident
  
  < 1m
  
  Minor
- May 27
  
  Temporary Service Degradation — Kling Model
  
  41d 20h 12m
  
  Minor
View all incidents →

Bottom line

Pencil wins

Pencil edges out on 90-day uptime.

Altium posted 99.90% vs. 99.99% for Pencil (Δ -0.09 pp). Incidents: 3 vs. 1 (+2).

Also compare

Other Altium comparisons

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