Service comparison

Altium vs. Pencil

Altium vs. Pencil: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 5 incidents total · From each provider's official status page

Head-to-head

90-day summary

Altium

altium.com

Online
- 90-day uptime
  
  99.55%
- Incidents (90d)
  
  4
  
  2 major · 2 minor
- Median resolution
  
  1h 46m
- Longest incident
  
  6h 7m
View status page →
Pencil

trypencil.com

Online
- 90-day uptime
  
  99.99%
- Incidents (90d)
  
  1
  
  1 major · 0 minor
- Median resolution
  
  18m
- Longest incident
  
  18m
View status page →

Uptime over time

Availability across windows

Window	Altium	Pencil	Δ
Last 24 hours	86.88%	100.00%	-13.12 pp
Last 7 days	98.13%	100.00%	-1.87 pp
Last 30 days	98.65%	100.00%	-1.35 pp
Last 90 days	99.55%	99.99%	-0.44 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Altium minus Pencil). Higher is better.

Incidents 90-day

Severity breakdown

Altium

4 total

2 major 2 minor
- Median resolution
  
  1h 46m
- Longest incident
  
  6h 7m
Pencil

1 total

1 major 0 minor
- Median resolution
  
  18m
- Longest incident
  
  18m

Recent activity

Last 5 incidents, side-by-side

Altium
- Oct 27
  
  Incident with Design Review & Sharing on Web
  
  3h 9m
  
  Minor
- Oct 19
  
  Search-related functionality degraded in A365
  
  6h 7m
  
  Minor
- Oct 6
  
  Incident with Components and Supply Chain
  
  23m
  
  Major
- Oct 5
  
  Incident with Components and Supply Chain
  
  4m
  
  Major
- Jul 20
  
  Supply chain might be inaccessible
  
  9m
  
  Minor
View all incidents →
Pencil
- Aug 3
  
  Login Issue on app.trypencil.com
  
  18m
  
  Major
- Jun 10
  
  Third-Party Tool Issues
  
  37m
  
  Minor
- Jun 4
  
  Rate limit issues with the following models:
  
  5d 13m
  
  Minor
- May 28
  
  Workflow Feature Incident
  
  < 1m
  
  Minor
- May 27
  
  Temporary Service Degradation — Kling Model
  
  41d 20h 12m
  
  Minor
View all incidents →