Service comparison

Beanworks vs. FreeAgent

Beanworks vs. FreeAgent: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 2 incidents total · From each provider's official status page

Head-to-head

90-day summary

Beanworks

quadient.com

Online
- 90-day uptime
  
  98.77%
- Incidents (90d)
  
  2
  
  1 major · 1 minor
- Median resolution
  
  13h 20m
- Longest incident
  
  21h 28m
View status page →
FreeAgent

freeagent.com

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  0
  
  0 major · 0 minor
- Median resolution
  
  —
- Longest incident
  
  —
View status page →

Uptime over time

Availability across windows

Window	Beanworks	FreeAgent	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	84.13%	100.00%	-15.87 pp
Last 30 days	96.30%	100.00%	-3.70 pp
Last 90 days	98.77%	100.00%	-1.23 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Beanworks minus FreeAgent). Higher is better.

Incidents 90-day

Severity breakdown

Beanworks

2 total

1 major 1 minor
- Median resolution
  
  13h 20m
- Longest incident
  
  21h 28m
FreeAgent

0 total

0 major 0 minor
- Median resolution
  
  —
- Longest incident
  
  —

Recent activity

Last 5 incidents, side-by-side

Beanworks
- Oct 6
  
  Application running slow across all services
  
  21h 28m
  
  Major
- Oct 2
  
  Issue affecting SmartCapture, Vendor Management, E-Invoicing and Unisync
  
  5h 12m
  
  Minor
- Apr 27
  
  Ongoing issue detected with Document Extraction service, investigation ongoing
  
  17h 10m
  
  Major
- Mar 25
  
  Network Error: Investigating Issue now
  
  18h 13m
  
  Major
- Mar 2
  
  Investigating issue: Cannot delete images from Invoice.
  
  1d 22h 42m
  
  Major
View all incidents →
FreeAgent
- Apr 7
  
  Smart Capture Delays
  
  1h
  
  Minor
- Mar 12
  
  Some customers may have issues accessing FreeAgent
  
  23m
  
  Major
- Feb 2
  
  FreeAgent is unavailable
  
  5m
  
  Major
- Aug 14, 2025
  
  Some customers getting redirected to our fraud page
  
  4d 2h 53m
  
  Minor
- Jul 1, 2025
  
  Duplicate transactions appearing for some Mettle users
  
  1d 24m
  
  Minor
View all incidents →