Service comparison

Beanworks vs. Xero

Beanworks vs. Xero: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 30 incidents total · From each provider's official status page

Head-to-head

90-day summary

Beanworks

quadient.com

Online
- 90-day uptime
  
  98.77%
- Incidents (90d)
  
  2
  
  1 major · 1 minor
- Median resolution
  
  13h 20m
- Longest incident
  
  21h 28m
View status page →
Xero

xero.com

Online
- 90-day uptime
  
  93.89%
- Incidents (90d)
  
  28
  
  10 major · 18 minor
- Median resolution
  
  2h 14m
- Longest incident
  
  47h 36m
View status page →

Uptime over time

Availability across windows

Window	Beanworks	Xero	Δ
Last 24 hours	98.40%	100.00%	-1.60 pp
Last 7 days	84.13%	98.28%	-14.15 pp
Last 30 days	96.30%	85.84%	+10.46 pp
Last 90 days	98.77%	93.89%	+4.88 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Beanworks minus Xero). Higher is better.

Incidents 90-day

Severity breakdown

Beanworks

2 total

1 major 1 minor
- Median resolution
  
  13h 20m
- Longest incident
  
  21h 28m
Xero

28 total

10 major 18 minor
- Median resolution
  
  2h 14m
- Longest incident
  
  47h 36m

Recent activity

Last 5 incidents, side-by-side

Beanworks
- Oct 6
  
  Application running slow across all services
  
  21h 28m
  
  Major
- Oct 2
  
  Issue affecting SmartCapture, Vendor Management, E-Invoicing and Unisync
  
  5h 12m
  
  Minor
- Apr 27
  
  Ongoing issue detected with Document Extraction service, investigation ongoing
  
  17h 10m
  
  Major
- Mar 25
  
  Network Error: Investigating Issue now
  
  18h 13m
  
  Major
- Mar 2
  
  Investigating issue: Cannot delete images from Invoice.
  
  1d 22h 42m
  
  Major
View all incidents →
Xero
- Oct 1
  
  Degraded Performance: US Payroll (Powered by Gusto)
  
  2h 53m
  
  Minor
- Sep 29
  
  Degraded Performance: US Payroll (Powered by Gusto)
  
  6h 38m
  
  Minor
- Sep 29
  
  UK: HMRC connected services
  
  59m
  
  Minor
- Sep 28
  
  US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero
  
  51m
  
  Major
- Sep 28
  
  ATO services may be unavailable
  
  25m
  
  Major
View all incidents →