Service comparison

Beanworks vs. Xero

Beanworks vs. Xero: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 29 incidents total · From each provider's official status page

Head-to-head

90-day summary

Beanworks

quadient.com

Online
- 90-day uptime
  
  98.41%
- Incidents (90d)
  
  3
  
  2 major · 1 minor
- Median resolution
  
  7h 40m
- Longest incident
  
  21h 28m
View status page →
Xero

xero.com

Online
- 90-day uptime
  
  94.18%
- Incidents (90d)
  
  26
  
  10 major · 16 minor
- Median resolution
  
  2h 20m
- Longest incident
  
  47h 36m
View status page →

Uptime over time

Availability across windows

Window	Beanworks	Xero	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	95.44%	98.58%	-3.14 pp
Last 30 days	95.23%	97.95%	-2.72 pp
Last 90 days	98.41%	94.18%	+4.23 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Beanworks minus Xero). Higher is better.

Incidents 90-day

Severity breakdown

Beanworks

3 total

2 major 1 minor
- Median resolution
  
  7h 40m
- Longest incident
  
  21h 28m
Xero

26 total

10 major 16 minor
- Median resolution
  
  2h 20m
- Longest incident
  
  47h 36m

Recent activity

Last 5 incidents, side-by-side

Beanworks
- Oct 21
  
  Quadient AP in maintenance mode – critical security upgrade
  
  7h 40m
  
  Major
- Oct 6
  
  Application running slow across all services
  
  21h 28m
  
  Major
- Oct 2
  
  Issue affecting SmartCapture, Vendor Management, E-Invoicing and Unisync
  
  5h 12m
  
  Minor
- Apr 27
  
  Ongoing issue detected with Document Extraction service, investigation ongoing
  
  17h 10m
  
  Major
- Mar 25
  
  Network Error: Investigating Issue now
  
  18h 13m
  
  Major
View all incidents →
Xero
- Oct 26
  
  Global: Xero - some customers may be experiencing intermittent errors in Xero.
  
  2h 23m
  
  Minor
- Oct 15
  
  Global: Subscriptions - some customers are unable to purchase and management subscriptions
  
  36m
  
  Minor
- Oct 14
  
  Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.
  
  25m
  
  Major
- Oct 13
  
  Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
  
  < 1m
  
  Minor
- Oct 9
  
  Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
  
  < 1m
  
  Minor
View all incidents →