Service comparison

Claude vs. Character AI

Claude vs. Character AI — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 157 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Claude

claude.ai

Major outage
- 90-day uptime
  
  69.67%
- Incidents (90d)
  
  130
  
  38 major · 92 minor
- Median resolution
  
  59m
- Longest outage
  
  450h 35m
View status page →
Character AI

character.ai

Online
- 90-day uptime
  
  99.43%
- Incidents (90d)
  
  27
  
  27 major · 0 minor
- Median resolution
  
  26m
- Longest outage
  
  4h 49m
View status page →

Uptime over time

Availability across windows

Window	Claude	Character AI	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	96.17%	100.00%	-3.83 pp
Last 30 days	93.86%	100.00%	-6.14 pp
Last 90 days	69.67%	99.43%	-29.76 pp

Δ is percentage-point difference (Claude minus Character AI). Higher is better.

Incidents 90-day

Severity breakdown

Claude

130 total

38 major 92 minor
- Median resolution
  
  59m
- Longest outage
  
  450h 35m
Character AI

27 total

27 major 0 minor
- Median resolution
  
  26m
- Longest outage
  
  4h 49m

Recent activity

Last 5 incidents, side-by-side

Claude
- Aug 24
  
  Elevated errors for multiple models
  
  Ongoing
  
  Major
- Aug 20
  
  Elevated errors on requests to multiple models
  
  26m
  
  Major
- Aug 20
  
  Elevated errors on Google connectors
  
  28m
  
  Minor
- Aug 19
  
  Degraded performance for Claude Opus 5 and Claude Haiku 4.5
  
  1h 19m
  
  Minor
- Aug 18
  
  Degraded performance for multiple models
  
  2h 41m
  
  Minor
View all incidents →
Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

Claude posted 69.67% vs. 99.43% for Character AI (Δ -29.76 pp). Incidents: 130 vs. 27 (+103).

Also compare

Other Claude comparisons

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