Service comparison

Make vs. Zapier

Make vs. Zapier — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 45 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Make

make.com

Online
- 90-day uptime
  
  77.72%
- Incidents (90d)
  
  17
  
  9 major · 8 minor
- Median resolution
  
  2h 2m
- Longest outage
  
  174h 32m
View status page →
Zapier

zapier.com

Ongoing incident
- 90-day uptime
  
  85.37%
- Incidents (90d)
  
  28
  
  1 major · 27 minor
- Median resolution
  
  2h 5m
- Longest outage
  
  185h 22m
View status page →

Uptime over time

Availability across windows

Window	Make	Zapier	Δ
Last 24 hours	100.00%	99.44%	+0.56 pp
Last 7 days	99.50%	98.69%	+0.81 pp
Last 30 days	69.58%	94.41%	-24.83 pp
Last 90 days	77.72%	85.37%	-7.65 pp

Δ is percentage-point difference (Make minus Zapier). Higher is better.

Incidents 90-day

Severity breakdown

Make

17 total

9 major 8 minor
- Median resolution
  
  2h 2m
- Longest outage
  
  174h 32m
Zapier

28 total

1 major 27 minor
- Median resolution
  
  2h 5m
- Longest outage
  
  185h 22m

Recent activity

Last 5 incidents, side-by-side

Make
- Aug 14
  
  Scenarios disabled
  
  50m
  
  Minor
- Aug 4
  
  Limited availability of the Anthropic & OpenAI models on eu1.make.com and us2.make.com
  
  5d 18h 27m
  
  Minor
- Jul 30
  
  Scenario executions delayed in eu1.make.celonis.com
  
  1d 1h 19m
  
  Minor
- Jul 30
  
  Scenarios execution degraded
  
  1d 4h 40m
  
  Minor
- Jul 22
  
  EU1 - Scenarios failing at initialization with "Failed to verify account" error
  
  < 1m
  
  Major
View all incidents →
Zapier
- Aug 18
  
  Zapier Functions temporarily unavailable
  
  8m
  
  Major
- Aug 18
  
  Sales Contact forms are not loading
  
  Ongoing
  
  Minor
- Aug 17
  
  Contact Sales forms is down
  
  2h 4m
  
  Minor
- Aug 6
  
  Salesforce Integration Issue
  
  3h 27m
  
  Minor
- Jul 28
  
  Close CRM integration: authentication issues
  
  1h 8m
  
  Minor
View all incidents →

Bottom line

Zapier wins

Zapier edges out on 90-day uptime.

Make posted 77.72% vs. 85.37% for Zapier (Δ -7.65 pp). Incidents: 17 vs. 28 (-11).

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