11x Status · History · Incident #7206

RESOLVED

Email delivery delays

Major · Started Feb 9, 2026 · 4:40 PM

  • Duration

    4h 40m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Email delivery delays

Service has returned to normal and the incident is now closed. Thank you for your patience.


  • Started

    Feb 9, 2026 · 4:40 PM

  • Resolved

    Feb 9, 2026 · 9:20 PM

  • Duration

    4h 40m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Feb 9 · 4:40 PM 11x

    We are currently experiencing an issue that is impacting email delivery. During this time, emails are not being sent out and are being queued internally. As a result, downstream events such as notifications or related callbacks may appear delayed or missing. Our team is actively working on resolving the underlying issue. Once service is restored, queued emails will begin sending automatically and delivery should catch up shortly. We appreciate your patience while we work to fully restore normal operations.

  • Investigating

    Feb 9 · 4:42 PM 11x

    We are currently experiencing an issue that is impacting email delivery for some users. During this time, emails are not being sent out and are being queued internally. As a result, downstream events such as notifications or related callbacks may appear delayed or missing. Our team is actively working on resolving the underlying issue. Once service is restored, queued emails will begin sending automatically and delivery should catch up shortly. We appreciate your patience while we work to fully restore normal operations.

  • Resolved

    Feb 9 · 9:20 PM 11x

    Service has returned to normal and the incident is now closed. Thank you for your patience.

Get alerted before the next 11x outage.

Pulsetic catches degradations minutes before vendors acknowledge them.