1E Status · History · Incident #151023

RESOLVED

DEX Platform Intelligence, Insights not generated for 11 days

Major · Started Oct 20, 2026 · 7:21 PM

Duration

12m
Severity

Major
Detection lead

—
User reports

—

Summary

DEX Platform Intelligence, Insights not generated for 11 days

Following the update made on the platform we can confirm that Insights are now appearing,

Started

Oct 20, 2026 · 7:21 PM
Resolved

Oct 20, 2026 · 7:34 PM
Duration

12m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
Oct 20 · 7:21 PM 1E

We are investigating reports that Insights within intelligence have not been generated for 11 days. We have implemented a change. We are continuing to monitor the situation.
◐

Investigating
Oct 20 · 7:24 PM 1E

We are continuing to investigate this issue.
✓

Resolved
Oct 20 · 7:34 PM 1E

Following the update made on the platform we can confirm that Insights are now appearing,

Pattern

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