DEX Platform Intelligence, Insights not generating

Summary

DEX Platform Intelligence, Insights not generating

Hotfix 26.10.7 has been deployed to all regions. Insights are now being generated.

• Started

  Oct 21, 2026 · 7:23 PM

• Resolved

  Oct 27, 2026 · 2:22 PM

• Duration

  5d 18h 58m

• Severity

  Major

• ◆

  Identified

  Oct 21 · 7:23 PM 1E

  We are aware of an issue preventing some new Insights from being generated as expected. We have identified the root cause and are actively working on a hotfix to resolve the issue. We will deploy the fix as soon as possible and continue to provide updates on our progress.

• ◆

  Identified

  Oct 23 · 11:31 AM 1E

  We have developed a fix that is currently undergoing QA testing. We are targeting deployment on 26 October 2026 and will provide an update if this date changes.

• ✓

  Resolved

  Oct 27 · 2:22 PM 1E

  Hotfix 26.10.7 has been deployed to all regions. Insights are now being generated.