DEX Connectivity issue - UK South 1

Summary

DEX Connectivity issue - UK South 1

The issue with the Switches and DEX client connections for UK South 1 has been resolved.

• Started

  Apr 23, 2026 · 8:20 AM

• Resolved

  Apr 23, 2026 · 9:50 AM

• Duration

  1h 29m

• Severity

  Critical

• ◐

  Investigating

  Apr 23 · 8:20 AM 1E

  A subset of our clients are currently experiencing a connectivity issue when accessing our DEX services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

• ◉

  Monitoring

  Apr 23 · 9:14 AM 1E

  We have identified the cause of the issue and applied a fix. Client connections are now restored, and we are closely monitoring to ensure stability.

• ◉

  Monitoring

  Apr 23 · 9:34 AM 1E

  We are continuing to monitor for any further issues.

• ✓

  Resolved

  Apr 23 · 9:50 AM 1E

  The issue with the Switches and DEX client connections for UK South 1 has been resolved.