2600hz Status · History · Incident #127040

RESOLVED

Connectivity Alerts 07/12/26

Minor · Started Jul 12, 2026 · 2:51 PM

  • Duration

    1h 27m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Connectivity Alerts 07/12/26

The issues we saw should now be resolved; this was limited to hosts in the SJC zone. We will send out a full RCA in due course, please let us know if you experience any further issues.


  • Started

    Jul 12, 2026 · 2:51 PM

  • Resolved

    Jul 12, 2026 · 4:19 PM

  • Duration

    1h 27m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jul 12 · 2:51 PM 2600hz

    We're currently seeing heightened alerts related to connectivity between zones, we're engaging our infrastructure team to investigate further. We'll update here as soon as we know more, in the meantime please raise a ticket with us if you're experiencing any degradation to service.

  • Resolved

    Jul 12 · 4:19 PM 2600hz

    The issues we saw should now be resolved; this was limited to hosts in the SJC zone. We will send out a full RCA in due course, please let us know if you experience any further issues.

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