Investigating reports of outages

Summary

Investigating reports of outages

This incident has been resolved.

• Started

  Feb 20, 2026 · 10:09 AM

• Resolved

  Feb 20, 2026 · 11:33 AM

• Duration

  1h 24m

• Severity

  None

• ◐

  Investigating

  Feb 20 · 10:09 AM 2600hz

  We are currently investigating Zabbix alerts/reports of outages affecting portal/calls. We will send out an update as ASAP.

• ◐

  Investigating

  Feb 20 · 10:15 AM 2600hz

  This appears to a problem with Level3 currently; our infrastructure team is investigating implementing routing changes to workaround the issue.

• ◐

  Investigating

  Feb 20 · 10:35 AM 2600hz

  Cloudflare appears to have stopped advertising our 8.X addresses causing this outage; we have now re-enabled them. We're working with CloudFlare to investigate the root cause but are seeing issues resolve from our side.

• ✓

  Resolved

  Feb 20 · 11:33 AM 2600hz

  This incident has been resolved.