7shifts Status · History · Incident #103648
RESOLVEDDeactivating Employees – Error Message
Minor · Started Feb 25, 2026 · 5:56 PM
7shifts Status · History · Incident #103648
RESOLVEDMinor · Started Feb 25, 2026 · 5:56 PM
Duration
17m
Severity
Minor
Detection lead
—
User reports
—
Summary
The issue affecting employee deactivations has now been resolved. You can proceed with deactivating employees as expected. If you continue to experience any issues, please reach out to our Support team for assistance. Thank you for your patience while we worked on this.
Started
Feb 25, 2026 · 5:56 PM
Resolved
Feb 25, 2026 · 6:13 PM
Duration
17m
Severity
Minor
Event timeline
Identified
Feb 25 · 5:56 PM 7shiftsWe are currently investigating an issue where an error message may appear when attempting to deactivate an employee. At this time, deactivation requests may not complete as expected. Our team is actively working to identify the cause and restore full functionality. We will provide an update as soon as more information is available.
Monitoring
Feb 25 · 6:01 PM 7shiftsWe have identified the cause of the error that appears when attempting to deactivate an employee and are actively working on a fix. Our team expects to have this resolved momentarily and will provide another update once the fix has been deployed. Thank you for your patience while we complete this work.
Resolved
Feb 25 · 6:13 PM 7shiftsThe issue affecting employee deactivations has now been resolved. You can proceed with deactivating employees as expected. If you continue to experience any issues, please reach out to our Support team for assistance. Thank you for your patience while we worked on this.
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