7shifts Status · History · Incident #103648

RESOLVED

Deactivating Employees – Error Message

Minor · Started Feb 25, 2026 · 5:56 PM

  • Duration

    17m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Deactivating Employees – Error Message

The issue affecting employee deactivations has now been resolved. You can proceed with deactivating employees as expected. If you continue to experience any issues, please reach out to our Support team for assistance. Thank you for your patience while we worked on this.


  • Started

    Feb 25, 2026 · 5:56 PM

  • Resolved

    Feb 25, 2026 · 6:13 PM

  • Duration

    17m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Feb 25 · 5:56 PM 7shifts

    We are currently investigating an issue where an error message may appear when attempting to deactivate an employee. At this time, deactivation requests may not complete as expected. Our team is actively working to identify the cause and restore full functionality. We will provide an update as soon as more information is available.

  • Monitoring

    Feb 25 · 6:01 PM 7shifts

    We have identified the cause of the error that appears when attempting to deactivate an employee and are actively working on a fix. Our team expects to have this resolved momentarily and will provide another update once the fix has been deployed. Thank you for your patience while we complete this work.

  • Resolved

    Feb 25 · 6:13 PM 7shifts

    The issue affecting employee deactivations has now been resolved. You can proceed with deactivating employees as expected. If you continue to experience any issues, please reach out to our Support team for assistance. Thank you for your patience while we worked on this.

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