7shifts Status · History · Incident #103540

RESOLVED

Login Unavailable for Some Users

Major · Started Aug 31, 2026 · 7:30 PM

  • Duration

    21h 30m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Login Unavailable for Some Users

The login issue affecting some mobile users has been resolved. If you're still experiencing problems, please don't hesitate to reach out.


  • Started

    Aug 31, 2026 · 7:30 PM

  • Resolved

    Sep 1, 2026 · 5:00 PM

  • Duration

    21h 30m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Aug 31 · 7:30 PM 7shifts

    **We're aware of an issue affecting login on mobile devices.** Some users may see a "No Access to Company" error when attempting to log in. Our team is actively investigating and working to resolve this as quickly as possible.

  • Monitoring

    Aug 31 · 8:04 PM 7shifts

    We've deployed a fix for the login issue affecting some mobile users.

  • Resolved

    Sep 1 · 5:00 PM 7shifts

    The login issue affecting some mobile users has been resolved. If you're still experiencing problems, please don't hesitate to reach out.

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