7shifts Status · History · Incident #144264

RESOLVED

Delayed sales and labor integration data

Minor · Started Oct 3, 2026 · 6:55 PM

  • Duration

    1d 4h 54m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Delayed sales and labor integration data

Sales, labor, and tips integrations should be back to normal.


  • Started

    Oct 3, 2026 · 6:55 PM

  • Resolved

    Oct 4, 2026 · 11:49 PM

  • Duration

    1d 4h 54m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◉

    Monitoring

    Oct 3 · 6:55 PM 7shifts

    Some sales and labor integration data may be delayed. We're working to get your data caught up as soon as we can.

  • ◉

    Monitoring

    Oct 3 · 7:39 PM 7shifts

    Your integrations data coming in from Square should be caught up, but Toast and Revel may still be delayed.

  • ◐

    Investigating

    Oct 3 · 9:08 PM 7shifts

    We're investigating an issue with receiving data from several integration partners. Your sales, labor, and tips data in 7shifts may be out of date by several hours as we identify and resolve the issue.

  • ◉

    Monitoring

    Oct 3 · 11:25 PM 7shifts

    We've fixed an issue with receiving sales, labor, and tips integration data, and are monitoring to ensure things return to normal. Your sales, labor, and tips data may be out of date for several hours.

  • ✓

    Resolved

    Oct 4 · 11:49 PM 7shifts

    Sales, labor, and tips integrations should be back to normal.

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