Acquia Status · History · Incident #146338

RESOLVED

Acquia has detected a service interruption affecting Acquia Source

Minor · Started Oct 8, 2026 · 6:04 PM

  • Duration

    6h 37m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Acquia has detected a service interruption affecting Acquia Source

Acquia has resolved the caching issue impacting Source CMS. We will continue monitoring to ensure stability.


  • Started

    Oct 8, 2026 · 6:04 PM

  • Resolved

    Oct 9, 2026 · 12:42 AM

  • Duration

    6h 37m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 8 · 6:04 PM Acquia

    Acquia is investigating a caching issue impacting Source CMS that is resulting in downtime for impacted sites. We will update you as more information becomes available.

  • ◆

    Identified

    Oct 8 · 7:11 PM Acquia

    The cause has been identified and active remediation is underway. Acquia is working to restore full functionality to Source CMS. We will continue to keep you updated as more information becomes available.

  • ◆

    Identified

    Oct 8 · 8:10 PM Acquia

    Acquia is continuing to work on remediation on the impact of sites experiencing the caching issue with Source CMS. We will continue to keep you updated as more information becomes available.

  • ◆

    Identified

    Oct 8 · 10:29 PM Acquia

    Acquia is continuing work on remediation of the caching issue with Source CMS. We will keep you updated as we continue the work and more information becomes available.

  • ◆

    Identified

    Oct 8 · 11:48 PM Acquia

    Acquia has mitigated most of the impact of the caching issue and is continuing work on a solution for sites still impacted. We will update as new information becomes available.

  • ✓

    Resolved

    Oct 9 · 12:42 AM Acquia

    Acquia has resolved the caching issue impacting Source CMS. We will continue monitoring to ensure stability.

Get an email when Acquia opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.