ActiveCampaign Status · History · Incident #146183

RESOLVED

Whatsapp message responses delayed

Major · Started Oct 8, 2026 · 9:03 AM

Duration

3h 22m
Severity

Major
Detection lead

—
User reports

—

Summary

Whatsapp message responses delayed

All delayed messages have caught up.

Started

Oct 8, 2026 · 9:03 AM
Resolved

Oct 8, 2026 · 12:26 PM
Duration

3h 22m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
Oct 8 · 9:03 AM ActiveCampaign

We are aware of delays in receiving Whatsapp responses and engineering is actively investigating. Message sending is not impacted.
◆

Identified
Oct 8 · 9:19 AM ActiveCampaign

The issue has been identified and a fix is being implemented.
◉

Monitoring
Oct 8 · 9:29 AM ActiveCampaign

The issue has been resolved and response messages are catching up now.
✓

Resolved
Oct 8 · 12:26 PM ActiveCampaign

All delayed messages have caught up.

Pattern

Other recent incidents

Browse full incident history →

Get an email when ActiveCampaign opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.

Start Monitoring Free