TrustedForm partial outage

Summary

TrustedForm partial outage

During the deployment of a new application version at 1:40 PM CT, we observed a significant increase in connection errors and latency across the application. TrustedForm Certify experienced a partial outage from 1:42 PM CT until 1:48 PM CT. At this time our findings did not uncover impact to certifications submitted. TrustedForm API was down from 2:06 to 2:25 PM CST The team is continuing to investigate the root cause. Additional updates will be shared as more information becomes available.

• Started

  May 15, 2026 · 2:30 AM

• Resolved

  May 15, 2026 · 2:30 AM

• Duration

  < 1m

• Severity

  Major

• ✓

  Resolved

  May 15 · 3:37 PM ActiveProspect

  During the deployment of a new application version at 1:40 PM CT, we observed a significant increase in connection errors and latency across the application. TrustedForm Certify experienced a partial outage from 1:42 PM CT until 1:48 PM CT. At this time our findings did not uncover impact to certifications submitted. TrustedForm API was down from 2:06 to 2:25 PM CST The team is continuing to investigate the root cause. Additional updates will be shared as more information becomes available.