TrustedForm API Latency

Minor · Started May 6, 2026 · 12:30 PM

Duration

< 1m
Severity

Minor
Detection lead

—
User reports

—

Summary

TrustedForm API Latency

Today between 12:26 PM and 12:45 PM CT, TrustedForm experienced elevated latency on its API. During this time, some customers may have encountered 500 errors or longer-than-normal response times. The issue has been resolved and performance has returned to normal. We will continue to monitor the system.

Started

May 6, 2026 · 12:30 PM
Resolved

May 6, 2026 · 12:30 PM
Duration

< 1m
Severity

None

Event timeline

How this incident unfolded

✓

Resolved
May 6 · 3:41 PM ActiveProspect

Today between 12:26 PM and 12:45 PM CT, TrustedForm experienced elevated latency on its API. During this time, some customers may have encountered 500 errors or longer-than-normal response times. The issue has been resolved and performance has returned to normal. We will continue to monitor the system.