TrustedForm API Latency

Minor · Started Apr 30, 2026 · 1:15 AM

Duration

< 1m
Severity

Minor
Detection lead

—
User reports

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Summary

TrustedForm API Latency

Today between 9:04 AM and 11:00 AM CT, TrustedForm experienced elevated latency on its API. During this time, some customers may have encountered 500 errors or longer-than-normal response times. The issue has been resolved and performance has returned to normal. We will continue to monitor the system.

Started

Apr 30, 2026 · 1:15 AM
Resolved

Apr 30, 2026 · 1:15 AM
Duration

< 1m
Severity

Minor

Event timeline

How this incident unfolded

✓

Resolved
Apr 30 · 5:11 PM ActiveProspect

Today between 9:04 AM and 11:00 AM CT, TrustedForm experienced elevated latency on its API. During this time, some customers may have encountered 500 errors or longer-than-normal response times. The issue has been resolved and performance has returned to normal. We will continue to monitor the system.