AdvicePay Status · History · Incident #151632

RESOLVED

Dropbox Sign down due to a critical PHP vulnerability

Minor · Started Oct 21, 2026 · 9:15 AM

  • Duration

    1h 3m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Dropbox Sign down due to a critical PHP vulnerability

Dropbox has patched the vulnerability and Dropbox Sign is operating properly.


  • Started

    Oct 21, 2026 · 9:15 AM

  • Resolved

    Oct 21, 2026 · 10:19 AM

  • Duration

    1h 3m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◉

    Monitoring

    Oct 21 · 9:15 AM AdvicePay

    Due to a widespread PHP vulnerability, Dropbox has taken Dropbox Sign offline. Core AdvicePay services, payment processing, Docusign, and Acrobat Sign are operating properly with no issues. If you currently use Dropbox Sign for your processes, you will be unable to send signature requests. AdvicePay will continue to monitor the issue and update this incident.

  • ✓

    Resolved

    Oct 21 · 10:19 AM AdvicePay

    Dropbox has patched the vulnerability and Dropbox Sign is operating properly.

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