Disruption with Affinity API and CRM

Summary

Disruption with Affinity API and CRM

This incident has been resolved.

• Started

  Jun 29, 2026 · 11:24 AM

• Resolved

  Jul 2, 2026 · 6:09 AM

• Duration

  2d 18h 45m

• Severity

  Minor

• ◐

  Investigating

  Jun 29 · 11:24 AM Affinity

  We are currently investigating an issue impacting Affinity API and CRM. Users may be experiencing intermittent 504 Gateway Timeout issues. Our team is working to identify the cause.

• ◉

  Monitoring

  Jun 29 · 2:43 PM Affinity

  We have deployed a fix and are seeing signs of recovery. Services should be returning to normal. Some users may continue to experience intermittent issues as the system stabilizes. Our team will continue to closely monitor the systems to ensure stability. We will post another update once we can confirm the issue is fully resolved.

• ◉

  Monitoring

  Jun 30 · 7:49 AM Affinity

  The services are fully operational. We are continuing to monitor for any further issues.

• ✓

  Resolved

  Jul 2 · 6:09 AM Affinity

  This incident has been resolved.