Affirm Status · History · Incident #95032

RESOLVED

Sandbox checkout confirm_loan failures

Minor · Started Jun 17, 2026 · 4:22 PM

  • Duration

    1h 21m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Sandbox checkout confirm_loan failures

This incident has been resolved.


  • Started

    Jun 17, 2026 · 4:22 PM

  • Resolved

    Jun 17, 2026 · 5:44 PM

  • Duration

    1h 21m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jun 17 · 4:22 PM Affirm

    We are currently investigating an issue with the confirm_loan endpoint in the Affirm US sandbox. We will update further as scope and root cause are uncovered.

  • Investigating

    Jun 17 · 5:05 PM Affirm

    We are continuing to investigate the root cause of this issue. We are comparing successful and non-successful sandbox loan confirmations to understand potential mitigations.

  • Monitoring

    Jun 17 · 5:16 PM Affirm

    A fix has been implemented and we are now monitoring the results.

  • Resolved

    Jun 17 · 5:44 PM Affirm

    This incident has been resolved.

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