Support Delay

Minor · Started Sep 3, 2026 · 12:27 AM

Duration

1h 27m
Severity

Minor
Detection lead

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User reports

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Summary

Support Delay

The disruption affecting our ability to respond to customer support inquiries has been resolved. Our team is back online and handling contacts normally. We apologize for any delays you may have experienced and thank you for your patience.

Started

Sep 3, 2026 · 12:27 AM
Resolved

Sep 3, 2026 · 1:55 AM
Duration

1h 27m
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Sep 3 · 12:27 AM AfterPay

> We are currently experiencing a disruption that is affecting some of our ability to respond to customer support inquiries. Our team is actively working to resolve this issue as quickly as possible. We appreciate your patience and will provide updates as more information becomes available.
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Resolved
Sep 3 · 1:55 AM AfterPay

The disruption affecting our ability to respond to customer support inquiries has been resolved. Our team is back online and handling contacts normally. We apologize for any delays you may have experienced and thank you for your patience.