AfterPay Status · History · Incident #93770
RESOLVEDIn-App Support Chat Unavailable
Minor · Started Jul 20, 2026 · 10:46 PM
AfterPay Status · History · Incident #93770
RESOLVEDMinor · Started Jul 20, 2026 · 10:46 PM
Duration
46m
Severity
Minor
Detection lead
—
User reports
—
Summary
Our team has resolved the previous issue with in-app support chat. We appreciate your patience as we worked to resolve this issue.
Started
Jul 20, 2026 · 10:46 PM
Resolved
Jul 20, 2026 · 11:32 PM
Duration
46m
Severity
Minor
Event timeline
Investigating
Jul 20 · 10:46 PM AfterPayWe are currently experiencing an issue with our in-app support chat where responses may not be displayed. If you need assistance, please contact us via email or phone instead. US: 1 833 844 8095 Canada: 1 833 918 6111 Australia: <https://www.afterpay.com/en-AU/submit-form> New Zealand: <https://www.afterpay.com/en-NZ/submit-form> We apologize for the inconvenience and are working to resolve this as quickly as possible.
Resolved
Jul 20 · 11:32 PM AfterPayOur team has resolved the previous issue with in-app support chat. We appreciate your patience as we worked to resolve this issue.
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