AfterPay Status · History · Incident #93776

RESOLVED

Degraded Online Checkout Conversion - US

Minor · Started Jul 10, 2026 · 6:09 PM

  • Duration

    12m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Degraded Online Checkout Conversion - US

Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved.


  • Started

    Jul 10, 2026 · 6:09 PM

  • Resolved

    Jul 10, 2026 · 6:21 PM

  • Duration

    12m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jul 10 · 6:09 PM AfterPay

    We are currently investigating an issue impacting online checkout conversions in the US region. A subset of payment authorizations are failing, which may result in customers being unable to complete purchases. Our engineering team is actively working to identify and resolve the root cause.

  • Resolved

    Jul 10 · 6:21 PM AfterPay

    Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved.

Get alerted before the next AfterPay outage.

Pulsetic catches degradations minutes before vendors acknowledge them.