AfterPay Status · History · Incident #93776

RESOLVED

Degraded Online Checkout Conversion - US

Minor · Started Jul 10, 2026 · 6:09 PM

  • Duration

    12m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Degraded Online Checkout Conversion - US

Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved.


  • Started

    Jul 10, 2026 · 6:09 PM

  • Resolved

    Jul 10, 2026 · 6:21 PM

  • Duration

    12m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Jul 10 · 6:09 PM AfterPay

    We are currently investigating an issue impacting online checkout conversions in the US region. A subset of payment authorizations are failing, which may result in customers being unable to complete purchases. Our engineering team is actively working to identify and resolve the root cause.

  • ✓

    Resolved

    Jul 10 · 6:21 PM AfterPay

    Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved.

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