Application Load Balancer reporting availability issues

Summary

Application Load Balancer reporting availability issues

We can confirm that the issue was mitigated at 14:20 UTC on 4 September, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

• Started

  Sep 4, 2026 · 6:14 AM

• Resolved

  Sep 4, 2026 · 9:34 PM

• Duration

  15h 19m

• Severity

  Minor

• ◐

  Investigating

  Sep 4 · 6:15 AM Akamai

  We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ . If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

• ◐

  Investigating

  Sep 4 · 7:02 AM Akamai

  We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will provide the next update as we make progress.

• ◉

  Monitoring

  Sep 4 · 3:48 PM Akamai

  We have implemented a fix for this issue as of 14:20 UTC on 4 September, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will continue to monitor to ensure that the impact has been fully mitigated.

• ✓

  Resolved

  Sep 4 · 9:34 PM Akamai

  We can confirm that the issue was mitigated at 14:20 UTC on 4 September, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.