Akamai Status · History · Incident #136933

RESOLVED

Performance issues in HTTPS edge delivery network

Minor · Started Sep 15, 2026 · 3:21 AM

  • Duration

    22h 15m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Performance issues in HTTPS edge delivery network

We can confirm that the issue was mitigated at 00:57 UTC on 15 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001TpkinCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.


  • Started

    Sep 15, 2026 · 3:21 AM

  • Resolved

    Sep 16, 2026 · 1:36 AM

  • Duration

    22h 15m

  • Severity

    None

Event timeline

How this incident unfolded

  • Monitoring

    Sep 15 · 3:21 AM Akamai

    We became aware of an issue with the HTTPS edge delivery network related to performance issues. The issue lasted between 00:45 UTC and 00:57 UTC on 15 September 2026. We have implemented a fix for this issue, which we believe may have caused the issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001TpkinCAB. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

  • Monitoring

    Sep 15 · 9:24 AM Akamai

    We are continuing to monitor the issue to ensure that the impact is fully mitigated. We will provide the next update as we make progress. We apologize for the impact.

  • Monitoring

    Sep 15 · 12:59 PM Akamai

    We are continuing to monitor the issue to ensure that the impact is fully mitigated. We will provide the next update as we make progress. We apologize for the impact.

  • Resolved

    Sep 16 · 1:36 AM Akamai

    We can confirm that the issue was mitigated at 00:57 UTC on 15 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001TpkinCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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