Edge Delivery Issues

Summary

Edge Delivery Issues

We can confirm that the issue was mitigated at 14:45 UTC on October 2, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

• Started

  Oct 2, 2026 · 1:24 PM

• Resolved

  Oct 2, 2026 · 3:08 PM

• Duration

  1h 44m

• Severity

  Minor

• ◐

  Investigating

  Oct 2 · 1:24 PM Akamai

  We are investigating an emerging issue with Edge Delivery related to Edge DNS report with record change on master DNS server not reflected to Akamai Edge DNS. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

• ◐

  Investigating

  Oct 2 · 1:53 PM Akamai

  We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB. We will provide an update as we progress.

• ◐

  Investigating

  Oct 2 · 2:35 PM Akamai

  We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB. We will provide an update as we progress.

• ✓

  Resolved

  Oct 2 · 3:08 PM Akamai

  We can confirm that the issue was mitigated at 14:45 UTC on October 2, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.