Edge Delivery Issues in India

Summary

Edge Delivery Issues in India

We can confirm that the issue was mitigated at 14:25 UTC on August 22, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

• Started

  Aug 22, 2026 · 11:21 AM

• Resolved

  Aug 24, 2026 · 6:50 PM

• Duration

  2d 7h 29m

• Severity

  Minor

• ◐

  Investigating

  Aug 22 · 11:21 AM Akamai

  We are investigating an emerging issue with a third-party service provider causing Edge Delivery issues in India. We are working with the service provider and actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

• ◐

  Investigating

  Aug 22 · 11:40 AM Akamai

  We are continuing to investigate the issue. After further investigation the issue appears to not be caused by a third-party service provider. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update within the next 60 minutes.

• ◐

  Investigating

  Aug 22 · 12:25 PM Akamai

  We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

• ◐

  Investigating

  Aug 22 · 1:16 PM Akamai

  We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

• ◐

  Investigating

  Aug 22 · 2:00 PM Akamai

  We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

• ◐

  Investigating

  Aug 22 · 3:00 PM Akamai

  We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

• ◉

  Monitoring

  Aug 22 · 3:47 PM Akamai

  We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will continue to monitor to ensure that the impact has been fully mitigated.

• ✓

  Resolved

  Aug 24 · 6:50 PM Akamai

  We can confirm that the issue was mitigated at 14:25 UTC on August 22, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.