Certificate Provisioning System (CPS) issues

Minor · Started Aug 19, 2026 · 4:10 PM

Duration

22h 35m
Severity

Minor
Detection lead

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User reports

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Summary

Certificate Provisioning System (CPS) issues

We can confirm that the issue was mitigated at 03:34 UTC on 19 August, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001PHy9qCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Started

Aug 19, 2026 · 4:10 PM
Resolved

Aug 20, 2026 · 2:46 PM
Duration

22h 35m
Severity

None

Event timeline

How this incident unfolded

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Monitoring
Aug 19 · 4:10 PM Akamai

We became aware of an issue with the Certificate Provisioning System (CPS) involving timeouts in the User Interface of Akamai Control Center, as well as errors when using the API. The issue lasted between 03:12 UTC on 19 August 2026 and 03:34 UTC on 19 August 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PHy9qCAD. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
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Monitoring
Aug 20 · 12:20 AM Akamai

We are continuing to monitor for any further issues.
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Resolved
Aug 20 · 2:46 PM Akamai

We can confirm that the issue was mitigated at 03:34 UTC on 19 August, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001PHy9qCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.