Akua Status · History · Incident #152269

RESOLVED

Outage in payments

Critical · Started Oct 22, 2026 · 1:39 PM

Duration

1h 6m
Severity

Critical
Detection lead

—
User reports

—

Summary

Outage in payments

Incident is now resolved

Started

Oct 22, 2026 · 1:39 PM
Resolved

Oct 22, 2026 · 2:45 PM
Duration

1h 6m
Severity

Critical

Event timeline

How this incident unfolded

◆

Identified
Oct 22 · 1:39 PM Akua

We've detected a full outage in payments across Mastercard.
◉

Monitoring
Oct 22 · 1:53 PM Akua

The issue was fixed, the team is actively monitoring the recovery.
◆

Identified
Oct 22 · 2:10 PM Akua

We've detected another issue regarding the uptime with the rails.
◉

Monitoring
Oct 22 · 2:35 PM Akua

We are recovering gradually from the outage.
✓

Resolved
Oct 22 · 2:45 PM Akua

Incident is now resolved

Pattern

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