Payment 3DS errors

Summary

Payment 3DS errors

The incident has been fully resolved.

• Started

  Mar 2, 2026 · 3:56 PM

• Resolved

  Mar 2, 2026 · 5:50 PM

• Duration

  1h 53m

• Severity

  Major

• ◐

  Investigating

  Mar 2 · 3:56 PM Alma Pay

  We are observing payment errors due to 3DS processing issues, mainly for Crédit Agricole card payments. We are currently investigating the problem.

• ◐

  Investigating

  Mar 2 · 4:28 PM Alma Pay

  We’re still investigating the issue with our partners. The issue is related to some 3DS ACS provider.

• ◉

  Monitoring

  Mar 2 · 4:48 PM Alma Pay

  There haven’t been any errors in the last 10 minutes. We’re still monitoring the situtation.

• ✓

  Resolved

  Mar 2 · 5:50 PM Alma Pay

  The incident has been fully resolved.