Alma Pay Status · History · Incident #93893

RESOLVED

3DS issues with Credit Agricole cards

Minor · Started Feb 21, 2026 · 12:37 PM

Duration

5h 8m
Severity

Minor
Detection lead

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User reports

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Summary

3DS issues with Credit Agricole cards

The source of the issue was external and has been fixed at 13:47 Paris time.

Started

Feb 21, 2026 · 12:37 PM
Resolved

Feb 21, 2026 · 5:46 PM
Duration

5h 8m
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Feb 21 · 12:37 PM Alma Pay

``` Since approximately 9AM Europe/Paris time on Saturday Feb 21st, we are observing a subset of customers having more difficulty performing 3DS authentication with their Credit Agricole cards. ```
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Resolved
Feb 21 · 5:46 PM Alma Pay

The source of the issue was external and has been fixed at 13:47 Paris time.

Pattern

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