Amplitude Status · History · Incident #140175
RESOLVEDSnowflake Data Share export delivery issue
Major · Started Sep 22, 2026 · 11:49 AM
Amplitude Status · History · Incident #140175
RESOLVEDMajor · Started Sep 22, 2026 · 11:49 AM
Duration
6h 4m
Severity
Major
Detection lead
—
User reports
—
Summary
The authentication issue affecting Snowflake Data Share delivery has been resolved. Snowflake Data Share exports are operating normally. No data loss is expected, and no customer action is needed.
Started
Sep 22, 2026 · 11:49 AM
Resolved
Sep 22, 2026 · 5:53 PM
Duration
6h 4m
Severity
Major
Event timeline
Investigating
Sep 22 · 11:49 AM AmplitudeStarting at 17:00 UTC, new data is not being delivered to Snowflake Data Share destinations. Existing shared data remains available, and data ingestion and analytics in Amplitude are not affected. No data loss is expected. Our team has identified an authentication issue on our side and is working on a fix. Delayed data will be delivered once resolved. No customer action is needed. We will share another update in 30 minutes.
Identified
Sep 22 · 12:19 PM AmplitudeThe authentication issue and fix path have been identified; implementation is in progress. No data loss is expected. No customer action is needed. We will share another update in 30 minutes.
Identified
Sep 22 · 12:50 PM AmplitudeImplementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
Identified
Sep 22 · 1:19 PM AmplitudeWe continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
Identified
Sep 22 · 1:49 PM AmplitudeWe continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
Identified
Sep 22 · 2:19 PM AmplitudeWe continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
Identified
Sep 22 · 2:50 PM AmplitudeImplementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
Identified
Sep 22 · 3:20 PM AmplitudeOur team is continuing to work on a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
Identified
Sep 22 · 3:50 PM AmplitudeImplementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
Identified
Sep 22 · 4:21 PM AmplitudeImplementation of a fix is still in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
Identified
Sep 22 · 4:50 PM AmplitudeWe are deploying a fix for the issue affecting Snowflake Data Share delivery and will verify recovery once deployment is complete. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
Monitoring
Sep 22 · 4:53 PM AmplitudeA fix has been deployed for the issue affecting Snowflake Data Share delivery. We are monitoring recovery. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
Monitoring
Sep 22 · 5:23 PM AmplitudeThe authentication issue affecting Snowflake Data Share delivery has been fixed. We are monitoring recovery as delayed data is processed. No data loss is expected, and no customer action is needed. We will provide another update in 30 minutes.
Resolved
Sep 22 · 5:53 PM AmplitudeThe authentication issue affecting Snowflake Data Share delivery has been resolved. Snowflake Data Share exports are operating normally. No data loss is expected, and no customer action is needed.
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