Amplitude Status · History · Incident #7137

RESOLVED

S3 export delivery permissions - Resolved

Minor · Started Sep 9, 2026 · 1:32 PM

  • Duration

    < 1m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

S3 export delivery permissions - Resolved

Some S3 export files delivered between September 9 at 20:32 UTC and September 10 at 04:01 UTC were missing the bucket-owner-full-control permission, which prevented affected customers from reading them. The issue is resolved. Exports moving forward and outside this timeframe are not impacted. No data was lost. For impacted files in the affected timeframe, set your bucket's Object Ownership to Bucket owner enforced (disable ACLs), if compatible with your bucket access requirements. If you have questions or continue to experience issues, please submit a support request.


  • Started

    Sep 9, 2026 · 1:32 PM

  • Resolved

    Sep 9, 2026 · 1:32 PM

  • Duration

    < 1m

  • Severity

    None

Event timeline

How this incident unfolded

  • Resolved

    Sep 10 · 5:19 PM Amplitude

    Some S3 export files delivered between September 9 at 20:32 UTC and September 10 at 04:01 UTC were missing the bucket-owner-full-control permission, which prevented affected customers from reading them. The issue is resolved. Exports moving forward and outside this timeframe are not impacted. No data was lost. For impacted files in the affected timeframe, set your bucket's Object Ownership to Bucket owner enforced (disable ACLs), if compatible with your bucket access requirements. If you have questions or continue to experience issues, please submit a support request.

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