AnyDesk Status · History · Incident #127246

RESOLVED

Major outage - my.anydesk II

Critical · Started Jun 27, 2026 · 1:46 PM

  • Duration

    1d 3h 30m

  • Severity

    Critical

  • Detection lead

  • User reports

Summary

Major outage - my.anydesk II

We can confirm the issue is properly fixed, as we did not see any issues during our extended monitoring period. We again apologise for any inconvenience caused during this time.


  • Started

    Jun 27, 2026 · 1:46 PM

  • Resolved

    Jun 28, 2026 · 5:17 PM

  • Duration

    1d 3h 30m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • Investigating

    Jun 27 · 1:46 PM AnyDesk

    We are currently facing full outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

  • Identified

    Jun 27 · 2:59 PM AnyDesk

    The issue has been identified and a fix is being implemented.

  • Monitoring

    Jun 27 · 3:27 PM AnyDesk

    A fix has been implemented and we are monitoring the results.

  • Monitoring

    Jun 27 · 3:27 PM AnyDesk

    We are continuing to monitor for any further issues.

  • Resolved

    Jun 28 · 5:17 PM AnyDesk

    We can confirm the issue is properly fixed, as we did not see any issues during our extended monitoring period. We again apologise for any inconvenience caused during this time.

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