AnyRoad Status · History · Incident #94620

RESOLVED

Performance issue identified with AnyRoad plugins

Minor · Started May 10, 2024 · 10:55 AM

  • Duration

    3h 45m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Performance issue identified with AnyRoad plugins

We recently resolved a issue with the AnyRoad plugins/guest checkout that prevented users from seeing the experience listings. If you continue to experience challenges with this, please advise guests to clear their browser cache and try again. If you notice any issues, please contact us at support@anyroad.com


  • Started

    May 10, 2024 · 10:55 AM

  • Resolved

    May 10, 2024 · 2:41 PM

  • Duration

    3h 45m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    May 10 · 10:55 AM AnyRoad

    We are investigating an issue with the AnyRoad registration modules (plugins/guest checkout). This may currently be impeding the ability of some guests to complete reservations. Please advise guests to clear the cache and try again.

  • Monitoring

    May 10 · 11:47 AM AnyRoad

    We are continuing to monitor the issue with slow loading times over the next few hours. If you notice any issues please contact us at support@anyroad.com.

  • Resolved

    May 10 · 2:41 PM AnyRoad

    We recently resolved a issue with the AnyRoad plugins/guest checkout that prevented users from seeing the experience listings. If you continue to experience challenges with this, please advise guests to clear their browser cache and try again. If you notice any issues, please contact us at support@anyroad.com

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