apaleo Status · History · Incident #32073

RESOLVED

Intermittent login failures via Single Sign-On (SSO)

Minor · Started Aug 11, 2026 · 11:00 AM

  • Duration

    < 1m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Intermittent login failures via Single Sign-On (SSO)

Between 11:10 and 11:35 UTC (13:10–13:35 CEST), some users may have experienced errors when signing in via SSO. The issue was intermittent and affected only SSO-based authentication. Sign-ins using other authentication methods were not impacted and continued to work normally. The problem has since been resolved, and SSO login is now operating as expected. Users who were affected should now be able to log in without issue. We apologize for any inconvenience.


  • Started

    Aug 11, 2026 · 11:00 AM

  • Resolved

    Aug 11, 2026 · 11:00 AM

  • Duration

    < 1m

  • Severity

    None

Event timeline

How this incident unfolded

  • Resolved

    Aug 11 · 12:58 PM apaleo

    Between 11:10 and 11:35 UTC (13:10–13:35 CEST), some users may have experienced errors when signing in via SSO. The issue was intermittent and affected only SSO-based authentication. Sign-ins using other authentication methods were not impacted and continued to work normally. The problem has since been resolved, and SSO login is now operating as expected. Users who were affected should now be able to log in without issue. We apologize for any inconvenience.

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