Comala Document Management - Degraded Performance

Summary

Comala Document Management - Degraded Performance

This incident has been resolved.

• Started

  Apr 21, 2026 · 4:15 PM

• Resolved

  Apr 21, 2026 · 5:25 PM

• Duration

  1h 10m

• Severity

  Major

• ◐

  Investigating

  Apr 21 · 4:15 PM Appfire

  We are currently investigating an increase in latency and intermittent errors within Comala Document Management. This is due to a sudden surge in database requests that has exceeded our current autoscaling thresholds. Our engineering team is actively working to scale our infrastructure manually to stabilize performance.

• ◉

  Monitoring

  Apr 21 · 5:12 PM Appfire

  Performance has stabilized, and error rates have returned to normal levels. We are monitoring to ensure the app remains stable as we investigate the long-term resolution for this traffic pattern.

• ✓

  Resolved

  Apr 21 · 5:25 PM Appfire

  This incident has been resolved.