Approvals for Confluence and Workflows for Confluence: Partial outages

Summary

Approvals for Confluence and Workflows for Confluence: Partial outages

This has been verified as fixed across multiple production sites.

• Started

  Sep 30, 2025 · 8:30 AM

• Resolved

  Sep 30, 2025 · 2:26 PM

• Duration

  5h 55m

• Severity

  Major

• ◆

  Identified

  Sep 30 · 8:30 AM AppFox

  We are currently investigating problems with Page Approvals on Approvals Cloud. We are observing the following problems: - Errors trying to load the byline on new pages with no page approval - On existing pages with page approvals, sometimes making decisions does not work - Cannot create/edit the settings of page approvals Section approvals is unaffected. We have identified the cause of this incident; some Atlassian endpoints we rely on have been removed. We are working with Atlassian to get this resolved.

• ◆

  Identified

  Sep 30 · 9:00 AM AppFox

  We have identified that Workflows is affected by the same issue. Currently, Page History is showing "No History" on pages where a Workflow history is expected. We are continuing to work on a resolution. edit: We have also identified issues with Approval Comments, Linked Published Pages, and Workflow Removal.

• ◆

  Identified

  Sep 30 · 10:26 AM AppFox

  We have deployed a fix for page approvals on Approvals for Confluence. We are continuing to work on a resolution for Workflows for Confluence to restore full functionality.

• ◆

  Identified

  Sep 30 · 11:38 AM AppFox

  We are continuing to work on a fix for this issue.

• ◉

  Monitoring

  Sep 30 · 11:39 AM AppFox

  We have released fixes for the issues with Workflows. We are now monitoring the changes in production.

• ✓

  Resolved

  Sep 30 · 2:26 PM AppFox

  This has been verified as fixed across multiple production sites.